Customer Service/Sales

The Home Depot; Suwanee (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Suwanee is hiring Customer Service/Sales associates to deliver fast, friendly service while assessing customer needs and providing assistance. Successful candidates will learn about products and interact with customers to facilitate sales effectively. Responsibilities include maintaining a clean and safe shopping environment, with a focus on teamwork and safety adherence. Ideal for those who enjoy engaging with customers and contributing to a friendly store atmosphere.

Qualifications

• Ability to assess customer needs and provide assistance.
• Knowledge of products and services offered.
• Understanding of the importance of safety in a work environment.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain stock condition of assigned areas.
• Ensure clean, shop-able, and safe working environment.

Skills

Fast, friendly service

Customer assessment

Product knowledge

Safety adherence

Cooperation with team

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.