Customer Service/Sales

The Home Depot; Racine (WI); On-site; USD 24,796 - 34,440; Full time

Job summary

A leading home improvement retailer in Racine, WI is seeking Customer Service/Sales associates. Candidates will provide friendly service, assist customers with their needs, and maintain store safety and cleanliness. Responsibilities include greeting customers, recommending products, and collaborating with team members in various departments. Ideal candidates will have strong customer service skills and a keen understanding of retail sales. This position offers an opportunity to work in a dynamic retail environment.

Qualifications

• Must effectively greet and assist customers in various departments.
• Ability to maintain cleanliness and safety within the store.
• Experience with handling retail transactions and customer inquiries.

Responsibilities

• Provide fast, friendly service to customers.
• Assist customers in assessing their needs and recommending products.
• Maintain an organized and safe working environment.

Skills

Customer service skills

Sales abilities

Knowledge of retail products

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.