Customer Service/Sales

The Home Depot; Plymouth (MI); On-site; USD 17,000 - 28,000; Full time

Job summary

A leading home improvement retailer in Plymouth, Michigan is seeking Customer Service/Sales associates to provide fast and friendly service while assisting customers with their needs. Associates will learn to handle various products and maintain safety standards. The role involves collaboration with different departments and ensuring a clean and safe shopping environment. Ideal candidates will have strong customer service skills and be able to work well with others.

Qualifications

• Ability to provide fast and friendly service.
• Skills in assessing customer needs and providing assistance.
• Knowledge of store products and safety policies.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain the cleanliness and safety of assigned areas.
• Cooperate with Department Supervisors and other associates.

Skills

Customer service

Sales skills

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.