Customer Service/Sales

The Home Depot; Logansport (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

A well-known home improvement retailer in Logansport, Indiana, is seeking Customer Service/Sales associates. These associates provide fast, friendly service by actively engaging with customers to assess their needs and offer assistance. Responsibilities include maintaining cleanliness and safety in assigned areas, working cooperatively with supervisors and other associates, and ensuring customers have a positive shopping experience. This position may involve various specific roles such as Sales Specialist and Customer Order Specialist.

Responsibilities

• Provide fast, friendly service by seeking out customers and assessing their needs.
• Maintain the in-stock condition of assigned areas ensuring cleanliness and safety.
• Work cooperatively with the Department Supervisor and other associates.
• Maintain in-stock condition of assigned areas, keeping them clean, shop-able and safe.
• Follow safety policies and training, correct hazards or report conditions to the Manager on Duty.
• Collaborate with the Department Supervisor and other associates across departments.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.