Customer Service/Sales

The Home Depot; Parker (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer in Parker, Colorado, seeks Customer Service/Sales associates to provide exceptional service and support to customers. Associates will learn about various products and facilitate customer interactions effectively. Responsibilities include maintaining a safe and clean environment while supporting sales across multiple departments. The ideal candidate should be customer-oriented and capable of working collaboratively within teams. Applications are accepted continuously.

Qualifications

• Assist customers by providing product information and guidance to help them make a purchase.
• Maintain a safe, clean, and organized shopping environment by following safety policies and training.

Responsibilities

• Provide fast, friendly service to customers by assessing their needs.
• Maintain cleanliness and safety of assigned areas.
• Cooperate with Department Supervisor and colleagues.
• Work with Department Supervisor and other associates to support store operations across departments.

Job description

Job Description

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments.

Specific store departments may include:

• Building Materials
• Décor
• Electrical
• Flooring
• Garden
• Hardware
• Kitchen & Bath
• Lumber
• Millwork
• Paint
• Plumbing
• Tool Rental

Customer Service/Sales position types may include:

• Department Sales
• Lead Generator
• Pro Account Sales
• Sales Specialist
• Special Services
• Customer Order Specialist

Applications are accepted on an ongoing basis