Customer Service/Sales

The Home Depot; Mount Pleasant (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Mount Pleasant, SC is seeking a Customer Service/Sales Associate to provide fast, friendly service by actively engaging customers, assessing their needs, and recommending products for projects. You will learn product lines, greet customers, and help close sales in your department while keeping shelves stocked, clean, and safe.

Work collaboratively with department staff and supervisors to ensure a positive shopping experience, maintain safety standards, and contribute to store

Qualifications

• Greeting customers and assessing their needs
• Providing product information to help sales
• Maintaining clean, safe, in-stock departments

Responsibilities

• Greet customers and qualify their needs
• Recommend and close sales for department products
• Maintain clean, safe, and fully stocked selling areas
• Coordinate with Department Supervisors and other associates

Job description

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.