Customer Service/Sales

The Home Depot; Arvada (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer located in Colorado is seeking Customer Service/Sales associates. The role involves providing fast and friendly service while actively seeking out and qualifying customers' needs. Associates will learn about products and manage the cleanliness and stock levels of their areas. Safety compliance and cooperation with team members are crucial. This position is essential to ensuring a positive shopping experience for customers.

Qualifications

• Must provide fast, friendly service to customers.
• Learn about products and actively seek out customer needs.
• Maintain in-stock conditions and cleanliness in assigned departments.

Responsibilities

• Assess customer needs and provide assistance.
• Greet, qualify, recommend, and close sales.
• Work in cooperation with Department Supervisor and other associates.

Skills

Fast and friendly service

Product knowledge

Customer qualification

Safety awareness

Job description

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Applications are accepted on an ongoing basis.