Customer Service/Sales

Home Depot; Anchorage (AK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer located in Anchorage, Alaska, is seeking Customer Service/Sales associates to actively assist customers in assessing needs and providing product information. The associates will learn to effectively greet and close customers while maintaining cleanliness and safety in their assigned areas. This role involves cooperation with department supervisors and other staff across various departments such as Building Materials and Décor. The position offers the opportunity for diverse responsibilities and interactions within the store.

Qualifications

• Ability to provide outstanding customer service.
• Knowledge of product lines in various store departments.
• Strong communication skills to greet and assist customers.

Responsibilities

• Provide fast, friendly service to customers.
• Learn about product offerings and assist in selling projects.
• Maintain cleanliness and safety in the assigned area.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in‑stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.