Customer Service/Sales

The Home Depot; Louisville (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates to provide fast, friendly service, assist customers with their needs, and maintain a clean and safe shopping environment. This role involves learning about products, supporting sales, and ensuring all safety policies are followed. Ideal candidates will thrive in a collaborative environment and show a strong commitment to customer service.

Qualifications

• Ability to assess customer needs and provide suitable assistance.
• Knowledge of products and safety standards.
• Skills to maintain cleanliness and organization in assigned areas.

Responsibilities

• Provide fast, friendly service to customers.
• Learn about products and assist in selling projects.
• Maintain a clean and safe shopping environment.

Skills

Fast, friendly service

Customer assistance

Sales techniques

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Job Description

Applications are accepted on an ongoing basis.