Customer Service/Sales

The Home Depot; Golden (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

The Home Depot is looking for Customer Service/Sales associates in Golden, Colorado to provide fast and friendly service to customers. The associates will engage with customers to assess their needs and recommend products to complete their projects. Responsibilities include maintaining the cleanliness of the sales area and ensuring safe working conditions. This role offers important experience in customer service and retail environments while collaborating with various departments in the store.

Qualifications

• Ability to provide fast and friendly customer service.
• Knowledge of product offerings to assist customers.
• Familiarity with safety policies and procedures.

Responsibilities

• Provide assistance to customers by assessing their needs.
• Maintain cleanliness and safe conditions in assigned areas.
• Work collaboratively with Department Supervisor and other associates.

Job description

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in‑stock condition of assigned areas, and ensure it is clean, shop‑able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely so as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Applications are accepted on an ongoing basis.