Customer Service/Sales

The Home Depot; Oak Lawn (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Oak Lawn, IL is seeking Customer Service/Sales associates to greet customers, assess needs, and guide them toward the right products and projects. You will learn product details and help customers complete purchases with a friendly, informative approach.

You will keep areas clean and in stock, follow safety policies, and collaborate with team members and supervisors to ensure a safe shopping environment. Training is provided to build product knowledge and sales skills.

Qualifications

• Greeting customers, qualifying needs, recommending solutions.
• Maintaining in-stock shelves and store cleanliness.

Responsibilities

• Provide fast, friendly service by actively engaging customers and assessing their needs.
• Learn product information to assist customers and sell projects.
• Greet, qualify, recommend and close every customer in their department.
• Keep areas clean, shop-able, and safe; follow safety policies and report hazards.

Job description

82919BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in‑stock condition of assigned areas, and ensure it is clean, shop‑able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.