Customer Service/Sales

The Home Depot; Compton (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

The Home Depot in Compton, CA, seeks Customer Service/Sales associates to provide fast, friendly service, greet customers, and assess needs to offer complete project solutions. You will learn product details, recommend items, and help close sales while ensuring the department stays stocked, clean, and safe.

You will work with supervisors and teammates across departments to deliver a seamless shopping experience.

Responsibilities

• Greet customers and assess their needs to recommend solutions.
• Explain product features and usage to close sales effectively.
• Maintain in-stock condition and keep the department clean and safe.
• Receive safety training and follow all safety policies.
• Collaborate with department supervisor and peers to deliver great service.

Skills

Customer service

Sales

Product knowledge

Upselling

Job description

82724BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.