Customer Service/Sales

The Home Depot; Amsterdam; On-site; EUR 26,000 - 36,000; Full time

Job summary

The Home Depot in Amsterdam is seeking a Customer Service/Sales associate to greet customers, assess their needs, and recommend products to complete projects. You will learn product details to educate customers and help close sales while keeping aisles clean and safe.

Work in collaboration with department teams, maintain in-stock conditions, and follow all safety policies and standards to ensure a positive shopping experience for every guest.

Qualifications

• Assist customers by assessing needs and recommending products.
• Learn product information to inform customers.
• Maintain in-stock condition and keep department clean and safe.
• Follow safety policies and report hazards.
• Collaborate with department staff to serve customers.

Responsibilities

• Greet customers and guide them to products.
• Close sales and process orders.
• Maintain department appearance and safety.
• Participate in safety training and adhere to policies.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

82207BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.