Customer Service/Sales

The Home Depot; Enfield (CT); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales Associate to deliver fast, friendly service by actively engaging customers in-store. You will learn product details to help customers select items and complete sales while keeping departments stocked, clean, and safe according to policy.

As a team member, you will greet and qualify customers, recommend solutions, and close sales to help customers complete projects across various departments such as Building Materials, Décor, Electrical, Kitchen

Responsibilities

• Greet customers and assess their needs to provide helpful assistance.
• Learn product information to help customers choose the right items and complete sales.
• Recommend and close sales to meet customer needs and department goals.
• Maintain in-stock conditions, keep areas clean, safe, and shop-able.
• Follow safety policies and complete required safety training.

Job description

76551BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.