Customer Service/Sales

The Home Depot; Blue Springs (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in Blue Springs, MO is seeking Customer Service/Sales associates to provide fast, friendly service by actively assisting customers with their needs and projects. You will learn product details using our tools and help customers choose and close sales across departments.

Responsibilities include greeting customers, maintaining in-stock, clean, safe aisles, following safety policies, contributing to a positive shopping environment, and working with supervisors and peers to deliver

Responsibilities

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using our tools and provide information to customers in order to sell an entire project.
• Greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
• Maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following all safety policies & standards, completing safety training, correcting hazards, and reporting conditions to the Manager on Duty.

Job description

84281BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.