Customer Service/Sales

The Home Depot; Oklahoma City (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Oklahoma City is seeking Customer Service/Sales associates to provide fast and friendly service to customers. Associates will assist by assessing needs and providing product recommendations while maintaining a clean and safe shopping environment. Candidates should display strong customer service skills and teamwork. Various position types include Department Sales, Lead Generator, and Sales Specialist. This role involves active engagement with customers and collaboration with department teams.

Qualifications

• Strong customer service skills and ability to engage with customers.
• Ability to work in a team and cooperate with various departments.

Responsibilities

• Provide fast and friendly service to customers.
• Maintain a clean, safe, and organized store environment.
• Assist customers in assessing their needs and make product recommendations.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.