Customer Service/Sales

The Home Depot; Flower Mound (TX); Presencial; USD 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading home improvement retailer in Flower Mound, Texas, seeks Customer Service/Sales associates who provide fast, friendly service and assist customers in assessing their needs. Associates help maintain a clean and safe environment while working closely with department supervisors. The ideal candidates will learn about products and be responsible for offering information to sell entire projects. This position requires teamwork and a strong commitment to customer satisfaction.

Formación

• Ability to provide fast and friendly service to customers.
• Knowledge of various products and materials in the store.
• Familiarity with safety policies and responsibilities.

Responsabilidades

• Assess customer needs and provide assistance.
• Maintain the cleanliness and safety of assigned areas.
• Work cooperatively with department supervisors and staff.

Conocimientos

Fast and friendly service

Product knowledge

Safety awareness

Cooperation with team

Descripción del empleo

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.