Customer Service/Sales

The Home Depot; Merritt Island (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

A leading home improvement retailer in Merritt Island is seeking Customer Service/Sales associates to provide fast and friendly service. In this role, you will help customers assess their needs, assist with product information, and ensure that your designated areas are clean and well-stocked. You will gain valuable experience in various departments while maintaining a safe environment. This is an exciting opportunity to be part of a collaborative team dedicated to customer satisfaction.

Qualifications

• Ability to provide fast, friendly customer service.
• Knowledge of products and ability to assist customers.
• Compliance with safety policies and training.

Responsibilities

• Greet, qualify, recommend, and close sales.
• Maintain cleanliness and stock in assigned areas.
• Cooperate with department supervisors and other associates.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.