Customer Service/Sales

The Home Depot; Midland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales associate in Midland, TX to provide fast, friendly service and actively assist customers with their projects. You will greet customers, learn product information, and guide them toward the best solutions while maintaining store standards.

You will collaborate with department staff to ensure stock is accurate, safe, and shop-able, following safety policies and training. This role covers multiple departments and requires teamwork across the store.

Qualifications

• Customer service and sales skills.
• Ability to learn product information to assist customers.

Responsibilities

• Greet customers and assess their needs.
• Qualify customers and recommend suitable products.
• Close sales and provide information about related services.
• Maintain in-stock conditions and a clean, safe shopping environment.

Skills

Customer service

Sales

Product knowledge

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.