Customer Service

The Home Depot; Bridgeville (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates in Bridgeville, PA, who will provide fast, friendly service by actively helping customers with their needs. Associates will learn to greet and assist customers while maintaining safety and cleanliness in assigned areas.

This position requires cooperation with department supervisors and colleagues, ensuring a safe and effective shopping environment for all customers. Applicants should be prepared to understand various product lines and provide informed assistance.

Qualifications

• Must provide fast, friendly service by seeking out customers.
• Ability to assess customer needs and provide assistance.
• Understand and learn about products offered.

Responsibilities

• Greet, qualify, recommend, and close with customers.
• Maintain cleanliness and safety of assigned areas.
• Work cooperatively with department supervisors and peers.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.