Customer Service/Sales

The Home Depot; West Nyack (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in West Nyack is looking for Customer Service/Sales associates to deliver fast and friendly service by assessing customer needs and providing assistance. Associates will learn about products to help sell entire projects and maintain the cleanliness of assigned areas.

This role requires ensuring a safe working and shopping environment by following safety policies and reporting hazards. Applicants should be prepared to assist in various departments, including Building Materials, Electrical, and Garden.

Qualifications

• Ability to provide fast, friendly service to customers.
• Knowledge of safety policies and standards.
• Capability to maintain a clean and organized shopping environment.

Responsibilities

• Provide assistance and assess customer needs.
• Greet and recommend products to customers.
• Maintain in-stock conditions and cleanliness in assigned areas.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.