Customer Service/Sales

The Home Depot; Rockland (ME); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

The Home Depot in Rockland, ME is seeking Customer Service/Sales associates who deliver fast, friendly service by actively identifying customer needs and providing helpful assistance. You will learn product details using our tools, greet and qualify customers, recommend solutions, and help close sales across departments.

Team members maintain in-stock conditions, keep areas clean and safe, and follow safety policies and training, collaborating with supervisors and colleagues to support customers

Aufgaben

• Provide fast, friendly service by actively seeking out customers to assess their needs.
• Learn about products using our tools and provide information to customers to sell a project.
• Greet, qualify, recommend and close every customer in your department and in adjacent departments.
• Maintain in-stock conditions and ensure areas are clean, shop-able, and safe.
• Follow safety policies and complete safety training, reporting hazards to management.
• Work with Department Supervisor and other associates across departments.
• Departments include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.

Jobbeschreibung

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.