Customer Service/Sales

The Home Depot; Leavenworth (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates to provide fast, friendly service, greet and qualify customers, and close sales across various departments. You will learn product knowledge, assist with inquiries, and help shoppers find complete project solutions.

You will also maintain in-stock conditions, ensure a safe, clean, and shop-able environment, and follow all safety policies while collaborating with supervisors and teammates throughout store departments.

Qualifications

• Provide fast, friendly service and actively assist customers.
• Greet, qualify, recommend and close every customer.
• Maintain in-stock conditions and a safe, shop-able environment.
• Follow safety policies and complete required training.
• Collaborate with department staff and other teams.

Responsibilities

• Assist customers in selecting products and completing purchases.
• Greet customers and assess their needs to provide appropriate options.
• Keep assigned areas clean, organized and stocked.

Skills

Customer service

Sales

Communication

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.