Customer Service/Sales

The Home Depot; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Las Vegas is seeking Customer Service/Sales associates who excel in providing friendly service and assisting customers with their needs. Candidates will learn to recommend products and ensure assigned areas are clean and safe for shopping. Essential qualifications include strong customer service and communication skills. The role emphasizes safety and collaboration with colleagues across various departments.

Qualifications

• Ability to provide fast and friendly service to customers.
• Knowledge of store products and services.
• Commitment to following safety policies and protocols.

Responsibilities

• Greet customers and assess their needs.
• Provide assistance and information about products.
• Maintain the cleanliness and safety of assigned areas.

Skills

Customer Service Skills

Communication Skills

Problem Solving

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.