Customer Service/Sales

The Home Depot; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

A major home improvement retailer located in Miami is seeking Customer Service/Sales associates to provide fast and friendly service. Responsibilities include assisting customers, learning about products, and maintaining department standards. Candidates must be dedicated to safety and work cooperatively with the team. This position offers the opportunity to engage in various store departments and contribute to a safe shopping environment.

Qualifications

• Ability to provide fast, friendly service to customers.
• Familiarity with products and tools.
• Commitment to safety policies and standards.

Responsibilities

• Assist customers by assessing their needs.
• Maintain the in-stock condition of assigned areas.
• Work cooperatively with department supervisors and other associates.
• Maintain clean, in-stock, shop-able departments and follow safety policies.
• Work with the Department Supervisor and other teams to support store operations.

Skills

Customer service

Sales

Communication

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.