Customer Service/Sales

The Home Depot; Memphis (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

A leading home improvement retailer in Memphis seeks Customer Service/Sales associates to provide fast and friendly service. Associates will actively engage with customers, assess their needs, and assist in selling projects. Responsibilities include maintaining a clean and safe environment in various departments while following safety policies. Ideal candidates should have strong interpersonal skills and the ability to work well in a team-oriented environment. This position is vital to ensuring customer satisfaction and safety in store operations.

Qualifications

• Fast and friendly service skills.
• Ability to assess customer needs.
• Familiarity with safety policies and standards.

Responsibilities

• Provide assistance by actively seeking out customers.
• Maintain in-stock condition of assigned areas.
• Follow safety policies and standards.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.