Customer Service/Sales

The Home Depot; Killeen (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Killeen, TX is seeking Customer Service/Sales associates to provide fast, friendly service by identifying customer needs and guiding product selections across departments. You will greet customers, qualify their needs, and help them select items to complete purchases while maintaining stocked, clean, and safe displays.

Responsibilities include assisting customers, answering questions, closing sales, and working with the Department Supervisor and teammates to ensure a seamless

Responsibilities

• Greet customers and qualify their needs to recommend products across departments.
• Assist customers in selecting items, answer questions, and help close purchases.
• Maintain in-stock condition and ensure the store is clean, safe, and shop-able.
• Collaborate with Department Supervisor and other team members to provide strong customer service.
• Follow safety policies, complete required safety training, and report hazards to management.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.