Customer Service/Sales

The Home Depot; Beaverton (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot in Beaverton, OR is seeking a Customer Service/Sales Associate to deliver fast, friendly service. You will greet customers, assess needs, recommend products, and help close sales while learning product knowledge using our tools.

You will maintain in-stock conditions, keep your area clean and safe, and collaborate with Department Supervisors and teammates across departments to ensure a positive shopping experience for every customer.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Willingness to learn product information and assist customers.
• Ability to work with safety policies and maintain a safe environment.

Responsibilities

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using tools, and provide information to customers to help sell an entire project.
• Greet, qualify, recommend and close every customer in their department.
• Handle basics in adjacent departments.
• Maintain in-stock conditions; ensure area is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following safety policies and training, correcting hazards, and reporting hazards to the Manager on Duty.
• Work with Department Supervisor and other associates across departments.
• Support various store departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.