Customer Service/Sales

The Home Depot; Bristol (TN); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

The Home Depot in Bristol, TN is looking for Customer Service/Sales associates to provide excellent service by assessing customer needs and assisting with product information. Associates will learn to greet and engage customers, ensuring a clean and safe shopping environment.

The role involves collaboration with department supervisors and adherence to safety policies. This position is pivotal in maintaining stock levels and store cleanliness while ensuring every customer receives excellent service.

Responsabilidades

• Provide fast, friendly service by assessing customer needs.
• Maintain in-stock condition and cleanliness of assigned areas.
• Follow safety policies and report hazards to the Manager.

Descripción del empleo

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.