Customer Service/Sales

The Home Depot; Hartwell (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Hartwell, GA is seeking a Customer Service/Sales associate to deliver fast, friendly service and actively assist customers with their projects. You will learn our product range, greet customers, qualify needs, recommend solutions, and help close sales in your department.

You will maintain in-stock conditions, keep the area clean and safe, and follow all safety policies while working with teammates and store leadership to ensure a positive shopping experience.

Qualifications

• Greet customers and assess their needs.
• Explain product features to help customers make a purchase.
• Assist with department tasks and safety training.

Responsibilities

• Provide fast, friendly service and help customers throughout the shopping process.
• Greet, qualify, recommend and close sales within the department.
• Maintain stock, keep areas clean, and follow safety policies.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.