Customer Service/Sales

The Home Depot; Salt Lake City (UT); Presencial; USD 27.000 - 38.000; Jornada completa

Descripción de la vacante

The Home Depot is seeking Customer Service/Sales associates in Salt Lake City to deliver fast, friendly service by actively assisting customers with their needs and project requirements. associates will learn product information, greet and qualify customers, recommend solutions, and close sales while maintaining in-stock conditions and a safe, shop-ready environment.

Collaboration with supervisors and departments ensures smooth operations.

Formación

• Greeting customers and assessing their needs.
• Providing product information to assist sales of projects.
• Maintaining clean, in-stock, safe department areas.

Responsabilidades

• Greet customers and qualify their needs to recommend products and close sales.
• Learn product details to assist customers in completing projects.
• Keep assigned areas clean, stocked, and safe for shoppers and coworkers.

Conocimientos

Customer service

Descripción del empleo

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.