Customer Service/Sales

The Home Depot; Ranson (WV); In loco; USD 27.000 - 38.000; Tempo pieno

Descrizione del lavoro

The Home Depot is seeking a Customer Service/Sales associate in the United States to help customers by assessing needs and providing product information to support complete project sales.

You will greet, qualify, recommend and close with customers across various departments, while maintaining in-stock conditions, keeping aisles clean and safe, and following all safety policies and training. Collaboration with supervisors and other teams is essential.

Competenze

• Customer service mindset with ability to assess needs.
• Ability to greet, qualify, and recommend products.
• Team-oriented with safety awareness.

Mansioni

• Greet, qualify, recommend and close every customer.
• Maintain in-stock conditions and keep areas clean and safe.
• Follow safety policies and training; report hazards.
• Collaborate with Department Supervisor and other departments.

Descrizione del lavoro

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.