Customer Service/Sales

The Home Depot; Delafield (WI); On-site; USD 21,000 - 32,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales associate to help customers find products and complete projects in a fast, friendly manner. You will learn product information and how to greet, qualify, recommend, and close customers in your department, while maintaining stock and a safe shopping environment.

As part of the store team, you will cooperate with Department Supervisors and colleagues across departments to ensure customers have an exceptional shopping experience and access to a

Qualifications

• Customer service skills
• Sales-focused mindset
• Ability to learn product information

Responsibilities

• Greet customers and assess their needs to provide appropriate recommendations.
• Advise customers on products and projects to close sales.
• Maintain in-stock conditions and keep departments clean, safe, and shop-able.
• Follow all safety policies, training, and report hazards to management.

Job description

85981BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.