Customer Service/Sales

The Home Depot; Dublin (OH); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

The Home Depot in Dublin, OH is seeking a Customer Service/Sales associate to greet customers, assess their needs, and provide solutions across departments. You will learn product details using our tools and help customers choose items to complete projects.

You will maintain in-stock conditions, ensure aisles are clean and safe, and work with teammates to deliver fast, friendly service and close sales, while following safety policies and procedures.

Formación

• Greet customers and assess needs.
• Provide information to help customers select products.
• Collaborate with team to ensure department goals.

Responsabilidades

• Greet, qualify, recommend and close sales with customers.
• Learn product details using available tools.
• Maintain in-stock, clean, safe, shop-able departments.
• Work with Department Supervisor and other associates to support store operations.

Conocimientos

Customer service

Sales

Product knowledge

Descripción del empleo

75163BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.