Customer Service/Sales

The Home Depot; El Monte (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

The Home Depot in El Monte, CA is seeking Customer Service/Sales associates to deliver fast, friendly service. You will greet customers, assess their needs, and help close sales across departments such as Building Materials, Décor, Electrical, Flooring, and more.

Associates maintain the in-stock condition, ensure the area is clean, shop-able, and safe, and follow all safety policies and training. You will work with your Department Supervisor and collaborate with other departments to create a

Qualifications

• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock condition and keep areas clean, shop-able and safe.
• Follow all safety policies and complete safety training.

Responsibilities

• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock condition and ensure cleanliness, shop-ability and safety.
• Follow safety policies, complete safety training and report hazards or unsafe conditions to the Manager on Duty.
• Work with Department Supervisor and other associates across departments.

Skills

Customer service

Sales

Job description

77197BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.