Customer Service/Sales

The Home Depot; Dayton (OH); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

The Home Depot in Dayton, Ohio is hiring a Customer Service/Sales associate to greet customers, assess needs, and guide them through product information and purchases.

You will maintain an orderly department, keep stock levels accurate, and follow safety procedures to ensure a safe shopping environment for customers and associates.

Aufgaben

• Greet customers and assess their needs to provide assistance.
• Learn product details using available tools and inform customers to help them purchase an entire project.
• Maintain in-stock condition and ensure department is clean, shop-able, and safe.
• Follow safety policies and complete safety training; report hazards to management.
• Collaborate with department staff and other departments to help customers find solutions.

Jobbeschreibung

84987BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.