Customer Service/Sales

The Home Depot; Compton (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Compton, CA is seeking a Customer Service/Sales Associate to provide fast, friendly help and actively engage customers to identify their needs and guide them to complete purchases. You will learn product details using store tools, greet and qualify customers, and work with colleagues to keep departments clean, stocked, and safe.

This role emphasizes safety, teamwork, and delivering excellent service.

Responsibilities

• Greet, qualify, recommend and close every customer in their department.
• Learn products and use store tools to inform customers.
• Maintain in-stock, clean, shop‑able and safe departments.
• Follow safety policies, complete safety training, report hazards.
• Work with Department Supervisor and other departments.
• Assist across departments such as Hardware, Flooring, Kitchen & Bath, Garden.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop‑able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.