Customer Service/Sales

The Home Depot; Salt Lake City (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer located in Salt Lake City is seeking Customer Service/Sales associates to provide exceptional service and support to customers. You will actively assess customer needs and assist them with various products, ensuring that your department is clean, organized, and safe. Safety training and adhering to all safety policies are essential. The ideal candidate will have excellent communication skills and the ability to work effectively within a team. This role is crucial for creating a positive shopping experience.

Qualifications

• Ability to provide fast, friendly service to customers.
• Willingness to learn about products and assist customers effectively.
• Commitment to maintaining a safe and organized environment.

Responsibilities

• Provide fast, friendly service to customers by assessing their needs.
• Maintain the in-stock condition of assigned areas and ensure cleanliness.
• Follow safety policies and report any unsafe conditions to management.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.