Customer Service/Sales

The Home Depot; Colma (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Colma, California is hiring for Customer Service/Sales associates who provide fast, friendly service by assisting customers with their needs. Associates will learn to recommend products and close sales while maintaining cleanliness and safety in their assigned areas.

This position is crucial for ensuring a positive shopping environment and requires collaboration with the Department Supervisor and teamwork within various store departments. This role is an excellent opportunity for those eager to learn and provide top-notch customer service.

Qualifications

• Ability to provide fast, friendly service and assess customer needs.
• Knowledge of store products to assist customers effectively.
• Experience in maintaining stock and store cleanliness.

Responsibilities

• Provide customer service by actively seeking out customers.
• Maintain in-stock condition of assigned areas and ensure safety.
• Collaborate with Department Supervisor and other associates.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.