Customer Service/Sales

The Home Depot; Hempfield Township (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates in Hempfield Township, PA. Candidates will provide exceptional customer service by actively engaging with customers, understanding their needs, and selling products. Responsibilities include maintaining stock conditions and ensuring safety standards are upheld. Ideal candidates should have strong communication skills and be able to work with various departments. This position offers opportunities to learn about diverse product offerings in a supportive retail environment.

Qualifications

• Strong customer service skills to assist and advise customers effectively.
• Ability to work in a team and maintain a clean and safe environment.
• Familiarity with retail sales and product knowledge preferred.

Responsibilities

• Provide fast, friendly service to assess customer needs.
• Maintain the in-stock condition of assigned areas.
• Follow all safety policies and report hazards immediately.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.