Customer Service/Sales

The Home Depot; Clinton (IA); On-site; USD 26,000 - 38,000; Full time

Job summary

The Home Depot in Clinton, IA is seeking an energetic Customer Service/Sales associate to provide fast, friendly service, greet and qualify customers, and recommend products to complete projects. You’ll learn product details, help customers select the right items, and guide them through the checkout process.

Join a team that emphasizes safety, cleanliness, and a helpful shopping environment, with opportunities to grow within various departments and services offered in-store.

Qualifications

• Customer-focused approach with strong communication.
• Willingness to learn product details and guide customers.
• Team player with safety-conscious mindset.

Responsibilities

• Greet customers and assess their needs to guide product selections.
• Provide fast, friendly service and answer product questions.
• Learn product details and use tools to help customers complete projects.
• Maintain clean, safe, and well-stocked department areas.
• Collaborate with department team to ensure smooth operations.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.