Customer Service/Sales

The Home Depot; Lewiston (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates to provide fast, friendly service in Lewiston, Idaho. You will greet customers, assess their needs, recommend products, and close sales while ensuring departments stay stocked and safe.

You’ll learn product details, work with others, and contribute to a clean, shop-able store environment that prioritizes safety and customer satisfaction.

Qualifications

• Greet customers and assess their needs to recommend solutions within Home Depot departments.
• Provide information about products and services to help close sales.
• Maintain a safe, clean, and organized shopping environment following safety policies.

Responsibilities

• Greet, qualify, and assist customers across departments as needed.
• Advise on products and projects, aiming to complete sales and orders.
• Keep shelves in-stock, clean, and easy to shop.
• Follow safety policies and report hazards to management.

Skills

Customer service

Sales focus

Team collaboration

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.