Customer Service/Sales

The Home Depot; Cumming (GA); Sur place; USD 14 000 - 18 000; Plein temps

Résumé du poste

The Home Depot is hiring Customer Service/Sales associates in Georgia to deliver fast, friendly service. You will actively engage customers, assess needs, recommend products, and close sales while upholding safety and cleanliness standards across assigned departments such as Building Materials, Décor, Electrical, and more.

You will learn product details, greet and qualify customers, and collaborate with department teams to ensure a seamless shopping experience.

Responsabilités

• Greet customers and assess their needs to provide accurate product recommendations.
• Maintain in-stock conditions and keep departments clean, safe, and shop-ready.
• Demonstrate product knowledge and assist customers through the sales process from greeting to close.
• Follow safety policies and report hazards to the Manager on Duty.
• Coordinate with Department Supervisors and other departments to ensure smooth store operations.

Description du poste

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.