Customer Service/Sales

The Home Depot; Chalmette (LA); On-site; USD 29,000 - 36,000; Full time

Job summary

The Home Depot in Chalmette, LA is seeking a Customer Service/Sales associate to provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You will greet, qualify, recommend and close customers in your department, and help with adjacent departments as needed.

Responsibilities include maintaining in-stock conditions, keeping areas clean, safe, and shop-able, and following safety policies and training.

Responsibilities

• Greet customers and assess their needs to provide appropriate assistance.
• Qualify customers, make product recommendations and close sales within the department.
• Learn product information with available tools to assist customers effectively.
• Maintain in-stock conditions and ensure shelves are clean, safe and shop-able.
• Follow all safety policies and training; collaborate with Department Supervisor and teammates.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.