Customer Service/Sales

The Home Depot; Aurora (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Aurora, Colorado is seeking Customer Service/Sales associates to provide fast, friendly service by assisting customers with their needs. Associates will learn to greet, qualify, recommend, and close sales in their departments. The role also requires maintaining stock conditions and ensuring a safe shopping environment, requiring cooperation with supervisors and team members. This position is ideal for those interested in retail and working in various store departments.

Qualifications

• Ability to provide fast and friendly customer service.
• Familiarity with store products to assist customers effectively.

Responsibilities

• Engage with customers to assess needs and provide appropriate assistance.
• Ensure assigned areas are clean, safe, and stocked.
• Work cooperatively with department supervisors and associates.

Job description

Job Description

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments.

Specific store departments may include:

• Building Materials
• Décor
• Electrical
• Flooring
• Garden
• Hardware
• Kitchen & Bath
• Lumber
• Millwork
• Paint
• Plumbing
• Tool Rental

Customer Service/Sales position types may include:

• Department Sales
• Lead Generator
• Pro Account Sales
• Sales Specialist
• Special Services
• Customer Order Specialist

Applications are accepted on an ongoing basis