On-Site Customer Support Specialist (Full-Time)

5th HQ; Pompano Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

5th HQ in Pompano Beach, FL is hiring full-time Customer Service Representatives to handle calls, provide information, and support administrative tasks. The role emphasizes dependable, professional communication and strong computer skills.

The schedule runs Monday to Friday, 9:00 a.m. – 5:30 p.m. on-site, with potential for conversion to a permanent role. Prior customer service or admin experience is preferred, and a background check is required.

Qualifications

• Clear and strong communication skills (verbal and written).
• Reliable and dependable work ethic.
• Must have a clear background (background check required).
• Must have previous customer service or administrative experience.
• Must pass an assessment test evaluating: Typing speed and accuracy, Data entry skills, Microsoft Office and Outlook proficiency.

Responsibilities

• Handle incoming and outgoing calls in a professional and courteous manner.
• Provide accurate information and high-quality customer support.
• Perform data entry and maintain records with a high level of accuracy.
• Communicate clearly with customers, team members, and management.
• Use Microsoft Office and Outlook to manage communications and documentation.
• Assist with administrative tasks as needed.

Skills

Communication

Data entry

Typing speed

Administrative support

Tools

Microsoft Office

Outlook

Job description

5th HQ in Pompano Beach, FL is hiring full-time Customer Service Representatives to handle calls, provide information, and support administrative tasks. The role emphasizes dependable, professional communication and strong computer skills.

The schedule runs Monday to Friday, 9:00 a.m. – 5:30 p.m. on-site, with potential for conversion to a permanent role. Prior customer service or admin experience is preferred, and a background check is required.