Customer Service Representative - WFH (Must Live in UT)

Perelson; Salt Lake City (UT); Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits starting day one

401K match

PTO

Job summary

PrincePerelson & Associates is seeking a Customer Service Representative to join our growing team in a remote role conditioned on living in Utah. You will handle inbound inquiries, provide accurate information, and follow up across phone, email, and chat channels.

The ideal candidate has call center experience, strong communication skills, and familiarity with CRM systems. We offer healthcare benefits starting day one, a 401K match, PTO, and a casual, supportive environment.

Qualifications

• Minimum 1 year in a call center setting.
• Quiet dedicated workspace / distraction free environment.
• Proficient in phone communication and verbal skills, with experience handling high inbound call volume.
• Familiarity with CRM systems and their practices.
• Customer-centric approach with adaptability to various personality types.
• Strong multitasking abilities, adept at setting priorities and managing time effectively.

Responsibilities

• Handle customer inquiries via inbound calls.
• Provide excellent service with clear and accurate information.
• Research unique inquiries to provide a resolution or escalate when needed.
• Follow up with all customer inquiries via phone, email, and chat platforms.
• Use internal resources to solve inquiries and keep customer notes in the company database.

Skills

Call center experience

Phone communication

CRM systems

Customer-centric

Multitasking

Tools

CRM software

Job description

Added - a day ago Customer Service Representative - WFH (Must Live in UT) Customer Service Salt Lake City , Utah | Direct Hire

Related Customer Service Jobs

Customer Service Representative - WFH (Must Live in IL) Chicago , Illinois UT ONLY- Bilingual French Customer Service Representative Salt Lake City , Utah Remote Part-Time BILINGUAL SPANISH Customer Experience Specialist (UT ONLY) Salt Lake City , Utah View all jobs in this category

Customer Service Representative - WFH (Must Live in UT)

Remote
$17/hr. + quarterly bonuses (average$700)
Must live in Utah and Illinois
Start Date: 11/2/26

PrincePerelson is hiring for Customer Service Representatives to join a growing company who is known to provide a trustworthy and impactful product to their customers. This company also providesamazing healthcare benefits, and lots of employee perks.

We are looking for people that are goal oriented, driven, and who are extremely passionate about providing exceptional customer service. If you are looking to advance your career, then you belong on our team!

Requirements:

• Minimum 1 year in a call center setting.
• Quiet dedicated workspace / distraction free environment
• Proficient in phone communication and verbal skills, with experience handling high inbound call volume
• Familiarity with CRM systems and their practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities, adept at setting priorities and managing time effectively

What you’ll do:

You will handle customer inquiries via inbound calls

You’ll provide an amazing service to all customers with clear and accurate information.

You will research unique inquires to provide a resolution or escal​ate inquire if needed.

You’ll be responsible for following up with all customer inquiries via phone, email, and chat platforms.

You will use internal resources to solve inquiries and keep customer notes in the company database.

Amazing health, dental, and vision benefits STARTS DAY ONE

401 K Match Plan and PTO Policy

Extremely fun and casual working environment

PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
#INDUT