Customer Service Representative - Training & Growth Path

A Cleaner World; Cary (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Structured training

Health insurance

401k

Career growth opportunities

Job summary

A Cleaner World is hiring a Customer Service Representative to greet customers, manage drop-offs and pickups, and process transactions in a friendly, fast-paced retail environment. Training is provided and opportunities for advancement exist across leadership roles.

The role emphasizes delivering hero-level service, resolving questions, and maintaining a clean, efficient store. Full-time and part-time options are available, with a supportive team and structured onboarding.

Qualifications

• Friendly, helpful approach and professional communication.
• Dependability, punctuality, and attention to detail when handling garments and orders.
• Willingness to learn, follow directions, accept feedback, and support teammates.
• Comfort using a computer, processing customer transactions, and working on your feet throughout your shift.

Responsibilities

• Greet customers and assist with drop-offs and pickups.
• Inspect garments, check orders for accuracy, and record special care instructions.
• Answer questions about cleaning services and offer options like free pickup/delivery.
• Operate the point-of-sale system and process transactions accurately.
• Listen to customer concerns and work to find solutions.
• Keep the store clean, organized, and ready to serve customers.
• Collaborate with teammates to keep daily operations running smoothly.

Skills

Friendly demeanor

Dependability

Attention to detail

Willingness to learn

Computer usage

Job description

A Cleaner World is hiring a Customer Service Representative to greet customers, manage drop-offs and pickups, and process transactions in a friendly, fast-paced retail environment. Training is provided and opportunities for advancement exist across leadership roles.

The role emphasizes delivering hero-level service, resolving questions, and maintaining a clean, efficient store. Full-time and part-time options are available, with a supportive team and structured onboarding.