Customer Service Representative - State Farm Agent Team Member Oklahoma City - OK

Vicky Richey; Oklahoma City (OK); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Opportunity for advancement

Bonus based on performance

Résumé du poste

Vicky Richey Insurance Agencey is seeking a part-time Customer Service Representative in Oklahoma City to deliver exceptional customer experiences while supporting our insurance team. You will handle inquiries, guide policy changes, and assist with claims, contributing to community trust and agency growth.

This role emphasizes attentive service, accurate record-keeping, and collaboration with staff to ensure smooth client journeys and timely responses within a fast-paced office setting.

Qualifications

• Clear communication and interpersonal skills required.
• Detail-oriented and able to multitask in a busy office.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication

Interpersonal skills

Detail-oriented

Multitasking

Description du poste

Customer Service Representative - State Farm Agent Team Member

Part Time in Oklahoma City - OK

Replies within 24 hours

• Opportunity for advancement
• Bonus based on performance

ROLE DESCRIPTION

As a Customer Service Representative with the Vicky Richey Insurance Agencey, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.