Customer Service Representative - State Farm Agent Team Member

Vickyrichey; Oklahoma City (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Vickyrichey, located in Oklahoma City, is seeking a Customer Service Representative to generate exceptional customer experiences for our insurance agency. You will resolve inquiries, assist with policy changes, and anticipate the needs of the community you support.

If you're customer-focused and empathetic, we look forward to connecting with you. This position offers internal growth opportunities for driven and sales-minded candidates.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits:

• Flexible schedule

Role Description

As a Customer Service Representative with the Vicky Richey Insurance Agencey, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.